Return Policy

We Want You to Be Happy!

 

Here's everything you need to know about modifying your order, getting a replacement, or a refund.

 

Order Changes & Cancellations

• You have 6 hours to modify or cancel your order after it's placed.
• Submit your request with your email address and order number through our website's contact page.
• We'll respond within 1-3 business hours, but changes may not be possible after 6 hours as your order might be processed.

 

Replacements, Refunds & Returns

• Damaged or Incorrect Items:
  • Contact us within 14 days of receiving your order with a photo of the damaged item, packaging, and your order ID.
  • Our team will review your claim within 24 business hours.
  • If the error is ours, we'll reprint and reship the item for free within 15 business days (delays possible).
  • You can request a refund instead.
• Personalized Products:
  • Due to the custom nature of our products, we generally don't accept returns unless there's an error on our part or the product is damaged.

What We Can't Accept

• We cannot offer refunds for color variations within acceptable tolerances due to the printing process.

 

Our goal is to ensure you have a positive experience. Please don't hesitate to contact us with any questions!